When any blocks are defined, any input in the Message text field is used as the Slack notification message. When both blocks and message attachments are defined, blocks always appear above message attachments. # Behavior of blocks when used with message attachments You can optionally provide secondary attachments, which display following any defined blocks. Blocks can be used together with message attachments. Post message and post command reply previously used message attachments to construct messages. See our Block kit article for a list of block types Workato supports. You can stack block items and customize the order and appearance of each block, as well as the elements within each block. # Blocksĭesign rich messages by adding blocks. For example, after retrieving data for a custom account in Salesforce, you can configure Workbot to ask if the user plans to copy that information across to another application. This reply can be a simple message about the task completion, or a prompt for the user to take a subsequent action after the first is complete. Post command reply allows you to customize how Workbot replies when an event is completed.
Learn how to configure Wait for user action for Post command reply and Post message actions.Īdditionally, the following modal supports waiting for user action: The following actions support waiting for user action: Wait for user action is a pattern used in modals and in messages.
This enables you to specify multiple steps of Workbot-user interaction in one recipe, streamlining logic, reducing the number of recipes, and avoiding artificial and unnecessary bot commands. The job continues to the next action when it receives the input it does not run a separate command as a distinct recipe trigger. The Workbot recipe job can suspend until the user provides input.
You can use blocks together with existing message attachments in the Post command reply and Post message.įor more information, see Block kit. Workbot actions allow Workbot to post notifications into a specified channel when there are events to take note of, or respond to a command.
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